WRITING A COVER LETTER

Adjustment Letters An adjustment letter is a response to a written complaint. The objective is to inform the reader that their complaint has been received. It is also a legal document recording what decisions were made and what actions have or will be taken. Keep in mind that your reader has been inconvenienced. This is a prime goodwill building opportunity. Everybody makes mistakes and when a business owns up to one it goes along way to renewing the customer's confidence in a continued business relationship. The scope of your adjustment letter should reiterate the relevant facts of the claim. When the customer is right, include a forthright admission to that effect and extend a sincere apology. When the customer is not right, explain the reasons clearly and with every courtesy. Counter any negativity that may be in the complaint letter with a positive approach. Be gracious and emphasize the corrective steps being taken. Explanations for why the situation occurred are of less impor...

Summary: A good introduction letter is just as good as a personal introduction. It depends on how you have written it for it to sound personal as well as professional. If you are about to write an introduction letter to a client, here is a sample that we have made for this purpose. To, Peter Coffin, CEO, Coffin Ltd., Canada Dear Mr Coffin, First of all, I would like to introduce myself, I am Anthony Bark and I am currently the General manger of Diamond Furniture in Ottawa. Our company’s specialization is top of the line furniture and we offer various lines of products at very low prices. To mention some of our customers, we have Ottawa Homes, Star Power and the newest one is a mall that has just started. I am writing you this letter in order to give you some information concerning our business aim of building relationship with other firms to establish a network. Enlosed herewith is a run down of the services that we offer and some of our achievements in the industry for your reference....

Summary: A company introduction letter works well as part of a marketing strategy. In the field of construction, this is a good tool for companies to stay a step ahead of their competitors. If you are writing a construction company introduction letter, here is a sample that you can refer to. James Dwight, Wonder Constructions. June 12, 2009 Mr.Norman Black, Chief Executive Officer, Moderncom Ltd., IT Park, Cebu. Dear Mr.Black, I take much pride to introduce to you one of the pioneers in the construction idustry, Global Construction Company. Our company have been in the business of construction for more than a decade now and still counting. Our company has already built many modern and top of the art buildings in the whole of India as well as in  the united Kingdom. Our services include contracting services and we are also into the business of commercial and indtrial ventures. It is our goal to modernize the construction industry, thus we use modern technologies and design is one of...

Summary: A professional introduction letter makes introducing a person to another personal. Through this, you can be detailed in doing your introduction and both parties will be able to know each other somehow. If you would like to introduce a friend to another friend for a business deal, please check this sample that we have made for this purpose. Jane Smith, Smith Group of Companies 12 Jully 2009 Mr. Shiela Bright, CEO, LOTUS Limited, IT Park, Manila Dear Ms. Bright, It is my honor to present to you one of my close friends and a business partner Ms. Bety Short. We have known each otherfor quite some time and it was an honor for me to be associated with her professionally. She has a chain restaurant chain in the whole of UK and she has gained success in her business deals. N ow, she has thought of doing an expansion for her business for it to be global and has decided to open a branch in Manila. It is by her request that I amintroducing her to possible business collaborates in manila....

Summary: A new restaurant introduction letter will help you advertise your new business providing complete information and a free menu for the customer. A good letter must have a brief yet straight to the point information about the business. If you are writing a letter of introduction for your business, find our sample below. To: Ms. Eva San Juan 47 Mercedes Street Manila Date: September 20, 2009 Dear Madam, Greetings! We are pleased to announce that we have just open a new burger store near in your street namely The Burger House. We have a different kinds of burgers and  desserts that will surely suit your taste and we offer a very affordable price. This business is not new in the market and we have 4 branches already. I am attaching a menu for you. I hope you can drop by to our store so that you can try our very yummy burgers and desserts. Our store is open until midnight. All informations are in the menu including our number for the free delivery. We are pleased to serve you. T...

Summary: The service introduction letter will help you keep your customers satisfied with your services. This letter will pave your way to more successful business dealings. If you are having a hard time writing this letter, here is a sample for your reference. Louie Strong Ultra Corporation 20 July 2005 Mr. Steven Clark Marketing Head, SP Corporation East Streer California, Dear Mr. Clark, First of all I would like to sincerely thank you for doing business to us for quite a long time.  It is great privilege for us to have a business in your company. Since our company is working with you, our sales in water filter is increasing from time to time. To return back the favor we have thought of giving your company a good service for the repair and maintenance of our water filter. This is a formal agreement for a 5 years free service to all your clients who purchased our product in your company. It would be a great honor for us to have a chance to talk to you regarding this matter at you...

Summary: Introducing a new salesperson can be done through a letter. This will make it easy for your loyal customers to know what you have done to improve your service. This is another form of making your customers feel special. If you are assigned to write a new salesperson introduction letter, check out this sample we have made for you. To: Mr. Samuel Jackson SFT Limited Canada Subject: New Salesperson Introduction Letter Dear Sir, You have been a witness on how our business has served you with the best service in your city for five years now. On our part, we take much pride to make it known that your loyalty to our business have been instrumental in making us reach where we are right now in the industry. As part of our vision to provide you with a much better service, we are proud to announce that we are improving the services that we offer by hiring more salesperson who has equally exceptional capabilities in their field. For this, we would like to introduce to you our newest sales...

Summary: A new partner introduction letter will be a good way to help introduce a new partner in the business. A good letter should mention the qualities that will make the partner an asset to the company. For a reference on your introduction letter for a new partner, please check the sample we have made for this purpose. To Patrick Soft General Manager A & M Company Date: September 01, 2009 Dear Sir, I would like to take this chance to inform you that Mr. John You has been appointed as a new partner in the business. We know that Mr. You is capable for the position as he had a good background and providing the experience in the company for almost 5 years already. Mr.  John You’s appointment was set already on 2nd week of the month of September. Since he has been in the company for quite so long with an advisory position I can assure you that he can easily work for and adapt his new position in the company.. With this, there might be some changes in the company in the future but...

Summary: In applying for a job, a resume alone will not be enough especially that competition is very stiff. A good introduction letter must come with your resume so that the employer need not open your resume to find the most important details. If you are applying for a job, submit your resume together with an introduction letter by following the sample letter we have made below. To The corporate director MNI Company South Ave. Manila 8000 Date: September 6, 2009 Dear Sir This letter serves as my application for the position of senior operations manager in your most esteemed company. Enclosed herewith is my recent resume for your reference. As for my work experiences, I have been a business process manager for Global Company for two years. I believe that my work experiences as well as educational background make me qualified for this post. My career background has molded and prepared me to the various problems that normally occur in this field. Aside from that, I have strong leadershi...

Searching for new partners is always difficult. In order to save your time you can firstly write the Business Introduction letter to the potential partners who might be interested in your services. After that if, you see the interest, arrange a personal appointment, and get your deal. The sample of such a letter is provided below. From: RinaMaylor Bronton services LTD 120, Verdmord Road Nottingham To: Mr. Braiton Kruger General Manager, London Hotel London. 12th February, 2010 Dear Mr. Kruger, I would like to take an opportunity and introduce our company (Bronton services LTD) that involved in event organizing business for the last 6 years. We have experience in organizing different types of events from conferences until private parties. All our events were met with a great satisfaction among our customers. The positive feedback is something that we can be proud of. We provide high quality services for very suitable prices. We would like to offer the services of our Company to your Hot...

Learn how to write Introduction Letter. You can use this sample Introduction Letterformat directly as well. From: Your name , Company name, Address City Date To: Name Designation Department Address City Dear Sir, We (name of the company) are the fast growing construction company. We are the company in construction and real estate field from past ten years. (Company name) has used some of the innovative ideas and have the best architects who have constructed buildings and flats with modern technology and style. We have been licensed to work all over India and Singapore. We provide commercial and industrial ventures and are into selling flats and villas. We take utmost care in the safety and design of the venture and customer satisfaction is the motto of our service. Compared to other construction companies we provide &70 % of open spaces. We also provide world class amenities like swimming pool, parks and gym etc.We provide round the clock securities and provide all the important ba...

Summary: While you are dealing with business activities, it is necessary to make thank you sales letters. If some clients made a purchase, from your company it is necessary to thank them and send more details such as introduction of new products, new sale activities implemented etc. Here is an example for a thank you sales letter. Through this letter assure them best quality of products in future as well. To: (General Manager) (Perfect Software Limited) (Mangalore) (Karnataka) (13 August 2010) Dear Sir, On behalf of Crazy Mobiles Limited, I would like to thank you for the tremendous purchase of the 100 Nokia Mobiles done by you from us. It would be our good fortune to do business with you in the future and we look forward to implement a long-term relationship with such opportunities in the future. We assure you that our quality products will serve the needs of your customers’ everytime and you will not find any complain in working with us. Thanking you once again. Sincerely, (Anand K.K...

Summary: A letter for a customer to introduce your services is a great marketing strategy. A good letter contains all the necessary information about your business and the services that you offer. If you are writing a letter to your customer and your dont know how to start it, refer to our sample below. Mr. Peter Smith 65 Celica Street Manila September 25, 2009 Dear Sir, We are proud to announce that we have just opened a new office for Elements Consultancy right beside your door. We are located at 65 Celica Street, Manila. In relation to your profession as a programmer we would like to offer our services when you need one. Eversince our business was established we always had an image of being a dependable and reliable firm. It  is our commitment that you can depend on us for our services. Our services have lots of advantages to our clients with which I can explain to you if you find time to visit us. We would really appreciate if you will try our services and I assure you that we ...

Summary: A good catalogue introduction letter will be a great convenience to your customers. For sure this will be a very effective marketing strategy for your business. If you consider writing this letter for your business then feel free to see our sample below. Mrs. Helen Te East West Avenue Canada Date : June  25, 2010 Dear Madam, Do you consider changing your house paint? Selecting the best color that will improve how your house looks will be a difficult decision. But everything is possible if you have your options laid down before you in a form of brochure wherein all shades of a certain color are readily seen. Your problem calls for our service at Primary paint house wherein we have an array of colors  with different shades and we have a delivery service for your convenience. Please feel free to communicate with our agents and avail of a free consultation by just letting us know your preferred colors and we will do the rest for you. We guarantee that everything will be h...

Martin O’Prey Warstone Lane, Birmingham West Midlands, B19 6NZ October 5, 2010 Anthony Nutbeam Manager All-U-Need Store Dear Mr. Nutbeam, We are a leading supplier of electronic equipment and supplies in the country having been in the business for over thirty years now.  We supply high quality products, ensuring quick and safe  delivery to our customers with a money-back guarantee.  Our excellent service has gained us recognition for being one of the top companies in the country for several years. We have learned that you will be opening a branch of your store in town soon.  We would like to do business with you and apply to be a supplier of your electronic equipment needs.  We have enclosed a   brochure   containing the list of our products as well as an overview of our services for your perusal.  Please contact us should you have any queries. We hope we could discuss the matter at your convenient time. Thank you. Yours truly, Martin O’Prey

Summary: Sales letters play a major role in business activities like product introduction, product distribution, and product definition. The following letter shows an example for introducing a product for sale. You describe few necessary things about the product, which is available on sale. You can read this and understand the ideas for writing such letters. From: (Beauty Herbals Limited) (10, General Market) (Mumbai) To: (General Manager) (PPKK Beauty Clinic) (Delhi) (16th June, 2010) Dear Madam, We are introducing our new product with great pride and pleasure ‘Fair and Beauty Lotion’ to you. It is one of the best beauty making products available in the market today. It is famous product in many oversees market. We are providing this to you at very low cost. Our claims are only based on different feedbacks received from various clients and not based on self-judgment. We humbly request you to try this item in your centers and we assure you that you would be in a great pleasure with the...