WRITING A COVER LETTER

[Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear  [Recipient Name] : We inadvertently over billed you on the invoice dated  [date] , by $ [amount] . Enclosed is a check for that amount. Please accept our apologies. Sincerely, User [Title]

How to write apology letter against complaint received for billing error  [Recipient Name] [Title] [Company Name] [Street Address] [City, ST    ZIP Code Dear  [Recipient Name] : Thank you for your letter of  [click here to enter a date]  describing your concerns regarding the balance of your account, number  [account number] . In evaluating our records we have located an error and have corrected it. You’ll see this correction reflected on your next billing statement. In addition, we’ve notified our credit reporting agency of the correction. As of the date of this letter, your account balance is $ [account balance] . We appreciate your business and apologize for any inconvenience that this error may have caused. You’re a valued customer, and we’re committed to providing you with the best service possible. If I may be of further assistance to you, please contact me at  [phone number] . Sincerely, User [Title]

Description Send a refund to a customer with this letter template when they have been overcharged. User [Company Name] [Street Address] [City, ST ZIP Code] [Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear [Recipient Name] : We inadvertently over billed you on the invoice dated [date] , by $ [amount] . Enclosed is a check/cheque for that amount. Please accept our apologies. Sincerely, User [Title]

Description Acknowledge a customer's billing concern and confirm the correction to their account with this letter template. User [Company Name] [Street Address] [City, ST   ZIP Code [phone number] [email] [Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST   ZIP Code Dear [Recipient Name] : Thank you for your letter of [click here to enter a date] describing your concerns regarding the balance of your account, number [account number] . In evaluating our records we have located an error and have corrected it. You’ll see this correction reflected on your next billing statement. In addition, we’ve notified our credit reporting agency of the correction. As of the date of this letter, your account balance is $ [account balance] . We appreciate your business and apologize for any inconvenience that this error may have caused. You’re a valued customer, and we’re committed to providing you with the best service possible. If I may be of further assistance to y...

To, Name of   the recipient: ______________ Designation of the recipient: _____________ Name of   the recipient company: ____________ Address of the company: ______________________________ Dated: __________/___________/_________ Subject : ________________ Dear ______________, Please refer to your   letter   ____________[date] regarding  ___________[ invoice   No.], wherein you have described about the billing error in the   invoice   mailed to you. In evaluating our records and   checking   your __________[ account number ], our Account   department   have located the error. Meanwhile, we have corrected the error and the amount will be credited in your   next   bill. We appreciate your business and apologize for the mistake and assure you that, such error will not occur again. We hope to offer our best possible services as always. For any assistance in future, you may contact me at _________ [phone no.] Regards, Name ...