WRITING A COVER LETTER

Ms/Mr. ______________ Address Date: ___________ Subject: Complain regarding deduction of money To, Dear Ms/Mr. ____________ I wish to bring to your attention that Rs 30000 has been deduced from my account on ___________ (date). It came to my notice when I checked my account balance on the following day. It was unprecedented to see Rs 30000 missing from my account when I have made no transactions and have not withdrawn the money. The details are as follows: Bank account no: Branch: Date of deduction of money: Transaction no: I was not given any notification of the withdrawl of the money either on the email or on the sms. I request you to look in the matter as early as possible and return and refund the money to me. Yours Name

A complaint letter should be precise, mentioning the nature of the grievance. When you are writing a complaint letter give a clear account of your problem and ask politely to take an action for it. Here is a sample complaint letter to bank: From: Robert Stevenson Mayfield Appt #20, California To: Mr. Mark Rich, Manager, The Urban Cooperative Society Bank, Elms Street, California 21 st  May, 2010 Ref: Complaint letter Dear Sir, I would like to bring it to your notice that I have opened an account of mine on the 5 th  of this month in your bank. Your staff has informed me that I shall get my bank ID, my passbook and cheque book within 2 days. Besides I was promised that I shall also get my ATM card along with them. But with regret I would like to inform you that I have, till date received none of the above. Since I have shifted here from Chicago a few weeks back, I am finding it difficult to survive without my cheque book and ATM card. I hope you can understand without the bank ...

Dear Sir, I have an account in your bank from past four months and the account number is ___________.I had applied for the debit card at the time of opening the account but till now I have not received the debit card nor the pin number. It’s very difficult for me to come to bank every now and then to withdraw money .I stay alone with my six year old son and my husband keeps travelling for business .I have to take care of all the household work and other responsibilities. was informed by the staff that I will be getting the debit card kit within 15 days but I didn’t receive any thing .Finally I gave a call to your customer care department and there again I faced problems giving all the details and finally the person informed me that it will take another twenty five days. So I waited again but I didn’t receive anything. I finally decided to meet the supervisor and he told me to fill in a fresh form as there had been a confusion .I had been a customer of same bank from past 10 years in an...