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Showing posts with the label Apology Letter

Letter refunding invoice overcharge

[Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear  [Recipient Name] : We inadvertently over billed you on the invoice dated  [date] , by $ [amount] . Enclosed is a check for that amount. Please accept our apologies. Sincerely, User [Title]

Letter apologizing for delayed order

How to write apology letter against complaint received for delay in order [Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear  [Recipient Name] : Thank you for notifying us that you have not received the goods that you ordered on  [date] . We regret that this has occurred and have identified the reason for the delay. [Explanation] We expect to ship your order on  [date] , and you should receive it by  [date] . For future reference, your order number is  [order number] . We appreciate your business and apologize for any inconvenience that this delay may have caused. You are a valued customer, and we are committed to providing you with the best service possible. If I may assist you, please contact me at  [phone number] . Sincerely, User [Title]

Letter of apology for billing error

How to write apology letter against complaint received for billing error  [Recipient Name] [Title] [Company Name] [Street Address] [City, ST    ZIP Code Dear  [Recipient Name] : Thank you for your letter of  [click here to enter a date]  describing your concerns regarding the balance of your account, number  [account number] . In evaluating our records we have located an error and have corrected it. You’ll see this correction reflected on your next billing statement. In addition, we’ve notified our credit reporting agency of the correction. As of the date of this letter, your account balance is $ [account balance] . We appreciate your business and apologize for any inconvenience that this error may have caused. You’re a valued customer, and we’re committed to providing you with the best service possible. If I may be of further assistance to you, please contact me at  [phone number] . Sincerely, User [Title]

Apology letter for late payment

[Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear  [Recipient Name] : Due to an oversight on our part, this month’s payment, in the amount of $ [amount]  and due on  [date] , was mailed just today. Our account number is  [account number] . Please forgive our inattention. If you have any questions, please contact me at  [phone number] . Sincerely, User

Apology letter for poor service

How to write apology letter against complaint received for poor service [Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear  [Recipient Name] : Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Thank you again for bringing these matters to our attention. Sincerely, User [Title]

Sample letter of apology to public over a pepper spray assault

A legal letter for an out of court settlement and public apology over a pepper spray assault. To Everyone, I'm writing this for the simple reason that I want to sincerely apologize for the harm I caused to Cristina Thames in the pepper spraying incident on August 15, 2021 at the Argyle Sportsclub in California. I deeply regret what happened to Cristina. It was an unfortunate mistake as the incident was unprovoked by Cristina. I understand and know the damage and embarrassment it has caused her. I do realize that Cristina has suffered physically, emotionally, psychologically and financially due to the incident. Rest assured no other form of harassment will come to Cristina and her family. I would like to say that this is done out of my own free will in efforts to remedy any ill will between us. I pray that friends will understand and all will be supportive of this effort of mine to rectify any misunderstanding. Sincerely, Patrick

Sample apology wording for fraud to public

Public Apology: I have misused the trust of my client and have hurt my business partners and friends. Please allow me to amend this terrible situation to ensure that this does not happen again. I thank all those who have come out to support me. I would greatly appreciate some privacy as I resolve this situation

Sample letter of remorse for an assault

Writing a remorse letter for an assault is one of the most difficult sorry letters to create, it must both satisfy the emotional and legal intent to appease all parties involved. To Whom It May Concern, My sincerest apologies to Kathleen Morris and James Lowe- I have treated you unfairly with malice and intent, caused you unreasonable physical and emotional harm which to this day, I deeply regret my actions. In a traffic altercation last June 15, Kathleen and James were subjected to my rude and violent behavior. I fully understand the extent of what I have done; I have done a terrible act towards two fellow human beings and no one deserves to be treated that way. I am solely accountable for my actions and I will accept whatever punishment the court deems appropriate with my offense. In this regard, I have now taken steps to ensure that no such act of aggression will happen again, I am undergoing therapy and anger management classes to address my personal issues. I am writing this out o...

Sample letter demanding apology for behavior

A formal letter asking a person to apologize and say sorry for all the hurt he has caused Dear Mr. Peltier, Sorry, but a great deal of concern has been expressed about your behavior the last few days. The latest incident reported to us is unfortunately the last straw for any tolerance. From our perspective, the solution is quite straightforward: Please take a second to think about what you've done, you owe a lot of people in the group an apology. We are not asking you to apologize, we WANT you to apologize. If this is something you believe you are not up to, then I am sorry to tell you that the consequences on your status will not be pleasant. Please be advised accordingly. Management

Celebrity apology letter to public for unprofessional behavior

To All, The past few days have been very disheartening for me and my family. As you know I have been a subject of a viral video that showed my helplessness during a trying moment. As it stands right now, I have several hate pages in   Facebook and Twitter with hurtful and derogatory messages attacking my person. The reputation that I built the past years has been besmirched. A bad day has now turned into wounded feelings and sleepless nights for me and my family. I have been silent the past few days as I want this to go away soon but not before saying sorry and thank you to people who matter. I would like to apologize for my behavior   that was seen on nationwide television and now on the internet. It was unfortunate that I was caught on camera immediately after an overwhelmingly stressful mishap. I would like to again sincerely thank those who braved the flood to help a distraught stranger like me. Their selfless act reminded me of how dependable Filipinos are in times of cri...

Apology letter to passenger due to strike

The Management of Philippine Airlines extends its sincerest apologies to all passengers inconvenienced by the recent September wildcat strikes staged by the ground crew union at the NAIA terminal 2. Philippine Airlines volunteers (administrative staff and ground crew union members who did not join the work stoppage) were immediately mobilized to replace the striking workers in an effort to resume operations. Philippine Airlines is grateful to the various airport and law enforcement agencies, our management volunteers and our loyal passengers for their continued patronage during these challenging times for the national flag carrier. Management

Letter requesting waiver of interest on late payment

To Whom It May Concern: I would like to apologize for my late payment for the services you have rendered. This is not—and will not be—a common issue. It is against my nature to miss a deadline and I am very embarrassed that it has happened. Again, I am very sorry for the inconvenience and I hope that we can continue to maintain our professional relationship. While I understand that late payments incur interest, I humbly ask that you waive the late fee. I have been a patron of your services for many years and have an exemplary track record of punctual payment. Based on my history, please excuse this solitary late payment incident. Sincerely, {Sender}

Sample letter of apology to victim of assault

Dear  {Recipient} , I am writing you this letter today because I affected you with {crime}. I know that an apology will not be enough to make this better, but I want you to understand how sorry I am that I hurt you. On {date}, I {crime}. I know that this has had a profound effect on your life. I have admitted my guilt and been sentenced to {number} years in prison. However, I do not feel that this punishment is making full penance for my crime. The justice system has made sure that I have been punished, but I want you to understand that I know now how wrong what I did was. Even though there is no justification for my actions, I was blinded by {explanation}. If I could take it back, I would. Instead, please know that I will always be haunted by what I did to you. I have no greater regrets than the damage I caused you. I know this type of communication can be stressful for victims, so I will not contact you again. However, if there is anything you would ...

Sample letter of apology to customer for delay in delivery

Hi  {Receiver} , I know that it was very important that {I am on time/send you the prerequisite materials}, and I’m very sorry for{not being on time/missing the deadline}. I ran into trouble when {reason for delay}. I mismanaged my time and wrongly prioritized other matters over {this one/project}. In the future, I will exercise better organization to ensure that I am more punctual. I’ll also make sure to keep you up to date on my status in case I encounter any unforeseen difficulties. If you can offer additional insight or suggestions as to how to improve my punctuality {on projects}, I am willing to listen and learn. You can reach me at {phone/email}. Sincerely, {Sender}

Professional apology letter to colleague

Dear  {Recipient} I sincerely regret my actions on {MM/DD/YYYY}. They were inappropriate and resulted from a momentary lapse of judgment on my part. Please accept my apologies for {state the problem} and for creating an awkward and embarrassing situation. You can expect better from me in the future for I will practice better restraint and exhibit behavior that befits the environment and situation. Please feel free to contact me at {email/phone} if you would like to continue this conversation. I look forward to hearing from you and putting this matter behind us. Sincerely, {Sender}

Sample letter of apology to someone for facing embarrassment

Dear  {Recipient} Please accept my deepest apologies for my mistake in regard to {state mistake}. It was not my intention to create such an  awkward and embarrassing situation for   {you, institution, the team, company, etc…} . If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations. Please feel free to let me of your thoughts and concerns over this matter. You can reach me at {email, phone number}.  Sincerely, {Sender}

Apology letter to someone who criticizes

Dear {Recipient}, I would like to apologize for {problem}. It has come to my attention that you've pretty much told everyone what a horrible person I am because of {problem}, so I really feel like I should apologize to you. I mean, it's not like{problem} was in any way my fault, but now that you've gone and blamed me for it everyone "knows" it was. So, thanks for that, and I'm really sorry you felt the need to do that. Also, I'm sorry you're such a petty person that you couldn't just say any of these things to my face. It's really telling when someone like you can't even resolve {problem} without resorting to high school level gossip techniques. Way to act like an adult. So, please accept my obviously sincere apology. I know you must get a lot of these, since you're always demanding people say they're sorry to you. And, of course, each of those must be as sincere as the one I'm writing to you right now. Your humble and groveling...

Sample letter of apology for accidental damage with offer

Dear  {Recipient} , On {date}, I accidentally damaged your {broken object}. While the damage was entirely accidental, I do take full responsibility and I am deeply sorry. I have already offered to pay {item's worth}, which you listed as the item's value, and made arrangements for repairs myself. However, I do not think this fully conveys how sorry I am to have inconvenienced you. So, again, thank you for your patient attitude concerning your {broken object}. I am not sure I myself would be so cool headed were our positions reversed. In happier news, you can expect the fully repaired {broken object} on {date of repair}. Thanks again, and I will be seeing you soon. Sincerely, {Sender}

Sample letter of apology for being late in a meeting

Dear {Recipient}, I know how awful it is when you're counting on someone and he/she lets you down, so that makes it even harder for me to try to find the words to apologize for my late appearance at the {party, business meeting, etc.}. I am aware that you expected me to be there at {HH:MM}, and that I showed up late, which embarrassed both of us. I never enjoy putting anyone in a situation like that, and I am truly sorry that you had to endure those moments of wondering where I was. And I regret that you had to try to make excuses for my tardiness. I hope I can make this up to you in the future. Please give me a call as soon as possible so that we can talk, and so that I can apologize in person. Regretfully, {Sender}

Sample letter of apology for not attending

Dear  {Recipient} , I am writing to apologize for my absence during {event}. I know you expected me to be there, and it was important that I attend, but I was simply unable to make it. I hope you won't see this as a reflection of who I am as a whole. Ordinarily, when I make a promise, I am able to keep it, so I am both sorry and embarrassed that I was not able to be true to my word in this case. Please call me as soon as you can. We can discuss the matter, and I can begin to make amends for my inability to follow through. Sincerely, {Sender}