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Showing posts with the label Warranty Complaint Letter

Letter of complaint about misrepresented vehicle warranty

Description This letter template notifies an automobile dealership that the warranty described by the salesperson does not match the warranty documentation provided with the vehicle, and requests that they provide the warranty that was promised or refund the purchase price. User [Street Address] [City, ST ZIP Code] [Date] [Recipient Name] [Title] [Company Name] [Street Address] [City, ST ZIP Code] Dear [Recipient Name] : On [date] , I purchased a brand-new [year] [Vehicle Make and Model] from your dealership. The salesperson, [Salesperson Name] , stated that the vehicle came with a bumper-to-bumper, 50,000-mile/5-year warranty that covered everything except tires and oil changes. That was the main incentive for me to buy the vehicle. When I got home and read the fine print in the owner's manual, I discovered that the warranty was not nearly as comprehensive as [Salesperson Name] represented. The 50,000-mile/5-year coverage is restricted to only the drive train, and the rest of th...