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Showing posts with the label Apology Letter For Error

Apology letter to customer for billing error

Your name Department Office Address Your City state, zip Your Phone number, Your Email Date Name Office address, City, State, Zip. Dear Sir, Thank you for informing us that there is misprint in the bill .We are extremely sorry for the error the typist made by mistake she added an extra zero in the amount for the ________ item. We understand how it would have affected you. As you had to travel all the way from your place to the showroom to inform us about this error. We assure you such mistake will not be repeated in future. We know that you have been a valuable customer of our shop and this is the first time such a mistake happened and I understand it would have been very annoying. We appreciate you informing about the error and allowing us to rectify the error. We have made the adjustment and I am sending the remaining amount along with an employee please collect and we again apologize for the inconvenience caused and would like to serve you better in future. Hope this will not affect...

Sample apology letter for sending wrong email

Dear Sir, The purpose of this letter is to apologize for the error that was made by me to send incorrect reports to the client. I understand that this error must have caused a lot of inconvenience to the company. I know that any reason given for this will not erase the mistake. But I would like to explain what exactly happened. I was on my annual leave and when I came back and I was told to send the report. You must be aware that usually it is sent by a different employee and the person is on sick leave for long time. I could not get in touch with the person. I was not aware that the report was not up to date and I sent it without checking I was in a hurry to complete the work as I had to give my usual report to the MD. I am extremely sorry for sending the wrong report .I assure you that I will send the correct report immediately and apologize with the client. I assure you that such oversight will not happen in future. I am also planning to send a mail to that team that if someone is o...