Dear The ( Name of Company ) Catalog came into existence in 1979 and in four short years has become one of the most successful catalogs on the market . For this, we are pleased, proud and grateful. We are pleased because our customers have confirmed our belief that if the products we offer are new, exciting, innovative and of excellent quality, they will be purchased. We are proud because we know we are a company that keeps its word to its customers, that guarantees that any merchandise can be returned within 30 days if it proves to be disappointing in any way, and that always lets our customers know if there is to be a delay in delivery . We are grateful to customers like you, because you confirm our beliefs that fine service and quality results in satisfied customers. Without you, there would be no reason to be pleased or proud. W...