WRITING A COVER LETTER

A complaint letter in general used to report anything that works in a wrong way. For example, you may buy a product from a good dealer, but it may malfunction on the first day of its use and you can use the complaint letter to inform the dealer about this and also to claim for a refund or repair service if you have warranty. Check the template below. Template: Receivers name. Receivers designation. Company details. Date. Dear Mr./Mrs. Name, I am Madan writing from the state of Michigan. Yesterday I bought a electronic gadget from you shop with a warranty of one year. Unfortunately, the electronic gadget is not working good anymore and it spoiled my another electronic gadget coupled to it. Since, you have a big and reputed dealer ship with good customer service, I request you to repair my malfunctioned gadget or to replace the product under warranty. Details about receipts and warranty card is enclosed with this letter. Kindly make this service as soon as possible, so that there is no n...

It is a traumatic experience when you buy expensive electronic equipment and it breaks down within a short span of time. It is equally harassing if the company from where you have bought the item refuses to replace it or simply keeps making excuses instead of solving the issue. Timely legal help sought at this juncture ensures that one gets justice. A letter to consumer court is then a better way to complaint against the issue. Here is a sample consumer complaint letter: From: George Jacob Kingston apartments, Boston To: The President The Consumer Redressal Forum, City Courts, Boston U.S.A 24 th  May, 2010 Dear Sir, I am a resident of Boston city. On 25 th  April, 2010 I bought a laptop with serial no. 36729 from Messer Bright and Jonson electronics for $700. The company gave a 1 year warranty and 6 months money back guaranty. I was told that in case of any trouble with the piece all my money will be given back to me with immediate effect or if I wish I can choose another mode...

Many of us have many complains. And we always want them to be solved as early as possible. A complaint can be made over the phone or by writing a letter. A letter of complaint imprints your situation in better way and in a legal manner. A complaint letter should be precise and the exact problem should be mentioned. Here is a sample complaint letter example: From: Steven Johnson House no- 50 Orchid Apartments, 7 h  Revenue, New York To: Mr. James Lawrence Manager, Genius Electricals Ltd, New York 16 th  May, 2010 Ref: Complain letter regarding the not working of the refrigerator Dear Mr. Lawrence, On 3 rd  April, 2010 I have purchased a refrigerator from your showroom. Its model no. is 185665 and bill no. is 1032. After installation it was working fine for a week but then its cooling system has broken down. I first made a verbal complaint about the issue but no action was taken for about a week. Then again I complaint about the problem and one of your engineers came and di...

(Your address) (Street name) (City) Postcode (Other contact details if any) (Date) (Name of the contact person/customer service manager) Company name) Company address line1 Company address line 2 City (Post code) Re:   (bill number, date, product etc) This is in reference to the (bill no, product purchased, etc) at (where you purchased it from and other transaction details). My family and I have been buying products from your outlet from past five years and I am really disappointed with the service given to me by the customer service representative when I came to purchase (product) from your shop (on date) .When I checked the goods at home the (product) was of different color and model than the one that I purchased. So I called the shop to return the product but your customer service representative refused to do so and was using very abusive language. Kindly solve this issue as I bought it as a gift for my relative and I will be grateful if you could send me a replacement. I a...

From, Your name, Your Address City, state, zip. Date Recipients Name Recipients address City, state, zip. Dear Name, This is in reference to the air conditioner I purchased from your store on (date). The day the air-conditioner was installed it was in the working condition and your customer service person demonstrated well. After an hour it started giving trouble. The room was not at all cool even though we tried to increase the temperature. I thought maybe I was not pressing the right button and called my neighbor who uses it from past three yrs. She also checked but it didn’t work. So I called your service centre and got it checked with the technician and he checked thoroughly and specified a defect in the product. He assured me that it will be repaired in two days time. Well I am writing to complaint that I am not interested in getting my product repaired rather since it is a defective piece I demand a new working piece in replacement. I have been your customer from past one year an...

At many times there are complaints that need to be put in writing. Complaint letters are an effective way of expressing your dissatisfaction with a product or service. They give a clear picture of your problem. While writing a complaint letter always remember to include all the details of transaction in the letter. Describe your problem in detail and the step that you have taken from your side to resolve it. Don’t forget to thank the reader in the end as it will give him an impression of request and appreciation. Here is a sample formal complaint letter: From: Fatima Adam P45, Regal Apartments Pennsylvania To: Mr. Abraham Khan Customer Service Manager Alpha Zip Electronics Pennsylvania 19 th  April, 2010. Ref: Formal Complaint Letter Dear Mr. Khan, I am writing to issue a complaint regarding a recent product purchase. On 12 th  April, 2010 I purchased a Juicer Mixer Grinder with a serial no. 194582 and product model no. is D3906 from one of your outlets for the amount of $130....

From, Your name, Your Address City, state, zip. Date Recipients Name Recipients address City, state, zip. Dear Name, This is in reference to the microwave I purchased from your store on (date). The day the microwave was installed it was in the working condition and your customer service person demonstrated well. The next day I kept a glass of water to heat but it was as cold as I kept it. I thought maybe I was not pressing the right button and called my neighbor who uses it from past 3 yrs. She also tried heating the water but it didn’t work. So I called your service centre and got it checked with the technician and he checked thoroughly and specified a defect in the product. He assured me that it will be repaired in two days time. Well I am writing to complaint that I am not interested in getting my product repaired rather since it is a defective piece I demand a new working piece in replacement. I have been your customer from past one year and have always purchased most of my electri...

SAMPLE COMPLAINT LETTER ___________ (Name of the person who is complaining) ____________ (Address) ____________ (Email address/phone number) ____________ (Name of the person to whom the complaint is being addressed to) ____________ (Designation of the person whose name is written above) _____________ (Name of the company s/he is representing) ______________ (Address of the company) ______________ (Date) Subject: Defective washing machine Dear Ms./Mr. ___________ I had picked up a Washing Machine model _________ vide your Invoice number _________ dated _____________ from your ___________ (branch from where picked up). When I ran the machine for the first time, I found that its water suction pipe was leaking. I would like you to please send your service staff member to take a look at the problem. Please treat this matter as urgent and may I request you to please issue a Complaint Number to me for me to be able to use it for all my follow up calls. Thanking you in anticipation and look fo...